Frequently Asked Questions

Q.

We already have internal IT experts that can provide ERP Project Health Assessments, why should we use ERP Advisor instead of them?

A.

Your internal IT experts may be exceptional and could certainly conduct these assessments.  However, it is difficult for internal team members to highlight project quality or progress issues; to highlight problems with an internal or external project team member; or, to propose stopping your project because of a serious systemic breakdown.  There is too much peer and management pressure to achieve project goals for an internal team member to raise the Yellow and Red flags soon enough.  ERP Advisor’s independence from internal relationships makes it possible to deliver an impartial situational review of your project.

Q.

We are paying external consultants considerable money to help with our ERP implementation and they believe that they should provide ERP Project Health Assessments for us.  Why should we use you instead?

A.

Your external consultants may be exceptional and could certainly conduct these assessments.  However, they are faced with the same internal and external pressures as is your internal IT team.  This makes it difficult for them to quickly address issues with your IT team or their consulting team that could derail your project.   ERP Advisor’s independence from consulting partner relationships makes it possible to deliver an impartial situational review of your project.

Q.

The ERP system we have selected is not one of those listed in your credentials.  Can you still help us?

A.

Yes.  The same principles apply equally to all ERP systems and all ERP projects.

Q.

We have already selected our ERP system.  Since you were not involved in the selection process, can you still assist us with the other project services that you offer?

A.

Yes.  ERP Advisor’s core service is the ERP Project Health Assessment.  All other services offered are optional if you would like to have a more independent approach to these services.

Q.

Software selection seems like it should be in internal effort.  How would you enhance that process?

A.

Internal software selection teams and most outside consulting firms have biases that influence the selection criteria towards the solution they like most or are most familiar with.  ERP Advisor provides impartial oversight of this process to ensure a selection free from outside influences and preconceived preferences.

Q.

Our executive management team is already very familiar with our ERP project.  Why should they invest more time in an orientation that probably includes information they already know?

A.

This orientation is critical in order to provide an understanding of what it takes to achieve a successful ERP project and what to expect in the various stages of your project.  It is important for the entire senior management structure to embark on your project with a unified awareness of what is to come and a unified approach for project support over the long haul.

Q.

We have done several complicated and successful IT projects in the past without a special orientation for the Project team.  Why is this so important for our ERP project team?

A.

This orientation provides an understanding of what it takes to achieve a successful ERP project and what to expect in the various stages of a project.  It is important to link the ERP Project Team Orientation with the ERP Executive Orientation to ensure that everyone is on the same page before undertaking this critical project.

Q.

Wouldn’t it be better for our ERP project team, combined with our consulting partner, to complete Post Project Assessment and Best Practices Summary?

A.

Not necessarily.  ERP Advisor offers an independent approach to this process which makes it possible to highlight the project successes, failures, and best practices without causing animosity within or between your internal IT team and your external consulting team.